Messaging Policy

Effective Date: September 16, 2026
Last Updated: September 16, 2026

This policy has two parts.

Part 1 describes the text messages ShoBiz sends to you — what programs exist, how you opt in and out, and what they cost. It is the disclosure required by mobile carriers and the CTIA.

Part 2 sets out the rules businesses must follow when they use ShoBiz to message their own contacts.

ShoBiz is operated by VaultWiz LLC, 30 N Gould St Ste 5170, Sheridan, WY 82801.

Part 1 — Messages ShoBiz Sends You

1. Our Messaging Programs

Sample messages

• Account: "ShoBiz: Your verification code is 123456. It expires in 10 minutes. Reply STOP to opt out."

• Service: "ShoBiz: Reminder — your appointment with Acme Co is tomorrow at 2:00 PM. Reply STOP to opt out."

• AI-assisted: "ShoBiz: Thanks for reaching out. Someone will follow up shortly. Reply STOP to opt out."

• Marketing: "ShoBiz: New this month — automatic statement import. See what's new: . Reply STOP to opt out."

2. About AI-Assisted Replies

Some replies from a ShoBiz number are generated with AI assistance. We say so plainly because you deserve to know when you are not reading something a person wrote.

A person can review and take over any conversation, and a business can disable AI messaging entirely for its account. AI-generated replies are never used to make a decision about you that has legal or similarly significant effects.

3. How You Opt In

By providing your mobile number and agreeing at the point of collection — when creating your account, enabling a notification feature, or checking a clearly labelled consent box on a form.

Consent to receive marketing text messages is never a condition of purchasing anything. Account and security messages are part of operating your account.

4. How to Opt Out

Reply STOP to any message. We will send one confirmation and then stop. You may also reply QUIT, END, CANCEL, UNSUBSCRIBE, or REVOKE.

To rejoin, reply START, or re-enable messaging in your account settings.

Opting out of marketing messages does not stop account and security messages needed to operate your account. To stop those, close your account.

5. Help

Reply HELP to any message, or contact us:

• Email: info@shobizapp.com

• Phone: (424) 234-9134

6. Cost, Frequency, and Delivery

• Message and data rates may apply. Your mobile carrier's plan determines any charge; ShoBiz does not charge you for receiving messages.

• Message frequency varies by program, as shown in Section 1.

• Carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and coverage.

• Supported on major US carriers. Service may not be available on all carriers.

7. Your Privacy

We do not sell or share mobile opt-in data, phone numbers, or consent records with third parties for marketing purposes. Mobile information is used only for the messaging program you opted into.

We share phone numbers with our messaging provider solely to deliver messages on our behalf. Our current provider is SignalWire. Full detail is in the Privacy Policy.

Part 2 — Rules for Businesses Sending Through ShoBiz

When you use ShoBiz to message your own clients, leads, or contacts, you are the sender. ShoBiz provides the tooling; the legal obligations are yours.

You are responsible for complying with the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, the CTIA Messaging Principles and Best Practices, carrier requirements including A2P 10DLC registration, and applicable state law.

8. Consent

You must have documented consent before sending. You must be able to show, for each recipient:

• What they agreed to receive — the program and its purpose

• When and how they agreed — timestamp, method, and the exact wording shown

• What disclosures they saw — message frequency, that rates may apply, and how to opt out

Requirements by message type:

Never:

• Buy, rent, or scrape phone numbers, or message a purchased list

• Treat consent given to another business as consent to you

• Treat a phone number provided for one purpose as consent for marketing

• Message a number on your suppression list or the National Do Not Call Registry without an applicable exemption

9. Message Content

Every message must:

• Identify you by name, at least in the first message of a conversation

• Include opt-out instructions in the first message and in marketing messages

• Be accurate and not misleading in sender identity, subject, or content

Do not use link shorteners with shared domains (bit.ly and similar). Carriers filter them heavily. Use your own domain or the platform's link handling.

10. Honoring Opt-Outs

You must honor STOP, QUIT, END, CANCEL, UNSUBSCRIBE, and REVOKE immediately, and any plainly worded request such as "stop texting me."

ShoBiz processes standard opt-out keywords automatically and suppresses further messages to that number for your account. That does not transfer your legal obligation to you monitoring your own conversations — a request phrased in words our automation does not catch is still an opt-out, and you must act on it.

Never require someone to call, email, or log in to opt out.

11. Quiet Hours

Do not send marketing messages outside 8:00 AM to 9:00 PM in the recipient's local time zone. Some states are stricter, and some restrict weekend or holiday sending. Where the recipient's time zone is unknown, use the most conservative window available.

Transactional messages the recipient specifically requested — a booking confirmation, a security code — may be sent when triggered.

12. Prohibited Message Content

In addition to the Acceptable Use Policy, carriers prohibit messaging related to what the industry calls SHAFT:

• Sex — adult or sexually explicit content

• Hate — hate speech and harassment

• Alcohol — where not age-gated and lawfully permitted

• Firearms — weapons and ammunition

• Tobacco — including vaping and e-cigarettes

Also prohibited: cannabis, CBD, and kratom regardless of state law; illegal substances; gambling; payday and high-risk lending; debt relief and credit repair offers; cryptocurrency; multi-level marketing and get-rich-quick schemes; phishing, fraud, and deceptive marketing.

13. Registration

A2P 10DLC requires brand and campaign registration before you send. You must provide accurate registration information, keep it current, and send only the traffic your campaign declares.

Registering a campaign for one use case and sending another is a violation — of carrier rules and of these terms.

14. Monitoring and Enforcement

We monitor aggregate messaging health — complaint rates, opt-out rates, carrier filtering, and spam reports.

We may throttle, suspend, or disable messaging for your account if your traffic generates excessive complaints or carrier violations, if you send outside your registered campaign, or if we reasonably believe your sending breaches this policy or the law. Where practical we will warn you first; where a violation threatens platform-wide carrier standing, we act immediately.

Carrier fines, penalties, and filtering costs caused by your traffic are your responsibility under the indemnification section of the Terms of Service.

15. Reporting a Problem

To report abusive messaging sent through ShoBiz, email info@shobizapp.com with the subject line "Messaging Abuse". Include the sending number, the receiving number, the message text, and the date and time. We investigate every report.

16. Changes

We will revise the "Last Updated" date when this policy changes, and give at least 30 days' notice of material changes to the email address on your account.

17. Contact

VaultWiz LLC (dba ShoBiz)
30 N Gould St Ste 5170, Sheridan, WY 82801, United States
Email: info@shobizapp.com
Phone: (424) 234-9134

Related: Privacy Policy · Terms of Service · Acceptable Use Policy